Headway of WNY, Inc.

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  • Know the Facts 2021
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Contact Us

Headway Contact Information

Please call our main phone number - 716.408.3120 for information regarding the following topics: 

• Traumatic Brain Injury (TBI) Waiver

• Nursing Home Transition and Diversion (NHTD) Waiver

• Support Groups

• Advocacy and Support

• Advisory Council

• Membership

• Donations and Sponsorships

• Annual Gifts 

• Other/Administrative

Fax Referrals to Headway 

TBI Waiver Fax number is 716-817-2531

NHTD Waiver Fax number is 716-817-2530

HEADWAY WAIVER STAFF

Ronald Fernandez, Director RRDS

TBI and NHTD Waivers

Carolyn Isbrandt, Lead RRDS

TBI Waiver

Shawniece Baillie, Lead RRDS

NHTD Waiver

Dianna Walkowski, RRDS

TBI Waiver

Abigail Merhige, RRDS

NHTD & TBI Waivers

RRDS

NHTD Waiver & TBI Waivers

Assistant RRDS

NHTD & TBI Waivers

Jessica Werner, Assistant RRDS

NHTD & TBI Waivers

Joyce O'Riley, RN

Nurse Evaluator TBI & NHTD Waivers

Jennifer Rydzynski, RN

Nurse Evaluator, TBI & NHTD Waivers

Headway Administrative, 
Development and Support Staff

Ronald Fernandez, RRDS, CRC, LMHC

Director

Funding Resource & Outreach Specialist

cmelchiorre@headwayofwny.org

Direct: 716-408-3117

Main Headway Office Fax number: 716-882-1289

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