Headway of WNY, Inc.

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  • Know the Facts 2021
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Contact Us

Headway Contact Information

Please call our main phone number - 716.408.3120 for information regarding the following topics: 

• Traumatic Brain Injury (TBI) Waiver

• Nursing Home Transition and Diversion (NHTD) Waiver

• Support Groups

• Advocacy and Support

• Advisory Council

• Membership

• Donations and Sponsorships

• Annual Gifts 

• Other/Administrative

Fax Referrals to Headway 

TBI Waiver Fax number is 716-817-2531

NHTD Waiver Fax number is 716-817-2530

HEADWAY WAIVER STAFF

Ronald Fernandez, Director RRDS

TBI and NHTD Waivers

Shawniece Baillie, Lead RRDS

NHTD Waiver

Carolyn Isbrandt, Lead RRDS

TBI Waiver

Abigail Merhige, RRDS

NHTD & TBI Waivers

Mia Rich, RRDS

NHTD Waiver (some TBI)

Dianna Walkowski, RRDS

TBI Waiver (some NHTD)

Jessica Werner, Assistant RRDS

NHTD Waiver (some TBI)

Rennel Williams, Assistant RRDS

NHTD Waiver (some TBI)

Joyce O'Riley, RN

Nurse Evaluator TBI & NHTD Waivers

Nurse Evaluator, TBI & NHTD Waivers

Headway Administrative, 
Development and Support Staff

Ronald Fernandez, RRDS, CRC, LMHC

Director

Main Headway Office Fax number: 716-882-1289

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