A support and advocacy agency
for individuals with brain injuries,
disabilities and seniors.
Headway of WNY, Inc.
NHTD Waiver Application Process
-
The NHTD Referral Form must go to the regional office at Headway of WNY (NHTD Fax number: 716-817-2530). Headway of Western New York conducts a personal interview that helps determine appropriateness and eligibility of participant for waiver services.
-
The potential participant signs the Freedom of Choice form, Application for Participation and Potential Participant Interview Applicant Acknowledgement Form.
-
The potential participant is given both the provider list and the service coordinator list. The participant may indicate at this point a choice of Service Coordinator perhaps based on prior experience or move on to the interviewing steps. The participant is asked to not call anyone on the list until step 5 is completed.
-
The RRDS Office contacts all eligible Service Coordinators regarding their potential interest in providing services by sending them a general description and information regarding geographical area.
-
The potential participant is contacted by the RRDS with who on the list would like to be interviewed and the participant is given their code # which identifies them to the possible providers.
-
The participant schedules at their convenience interviews to pick a Service Coordinator.
-
It is recommended that the participant meet with all of the Service Coordinators and then decide with whom s/he felt would work best. Although this is encouraged, the waiver participant may choose whomever s/he felt most comfortable with at the time. When you interview, please be sure the person you are interviewing, if picked, will be your Service Coordinator.
-
Once the Service Coordinator has been selected, the RRDS needs to be notified with appropriate forms and by e-mail by the selected Service Coordinator.
The Service Coordinator will guide you through the rest of the process.
Other Service Coordinator responsibilities include, but are not limited to:
- Being the main contact for the participant.
- Revising/reviewing the Service Plan on an annual basis
- Evaluating the services being provided and run a monthly clinical team meeting with the participant and all the providers.
- Have a monthly face to face meeting with the participant regarding their waiver services.
- Reviewing the outcomes of the Service Plan with the participant
- Maintaining records
- Ensuring the desirability and appropriateness of community placement
If, for any reason, the participant is concerned about the work of the Service Coordinator, or wishes to change Service Coordinator, s/he may call the RRDS Office 716-408-3120 for assistance.
Copyright © 2022 Headway of WNY, Inc.