Headway of WNY, Inc.

A support and advocacy agency
for individuals with brain injuries,
disabilities and seniors.

Covid-19 Pandemic

Message from the Director during this Covid-19 crisis


Dear Friends,

Headway of WNY remains open during the current Covid-19 Pandemic. We are administrating the Nursing Home and Transition Waiver and the Traumatic Brain Injury Waiver programs, with the only difference being community assessments and nursing home assessments postponed until further notice. We are still accepting referrals, and processing new provider enrollments for these programs. The direct line to the TBI and NHTD waiver is 716-408-3120.

Other non-Waiver Headway services will also continue. Our 408-3100 phone line is still available for guidance and direction regarding TBI and other cognitive disorders, however; due to decreased staffing, callers may need to leave a message and await a call back. Please be assured that if you leave a message, your call will be returned. All calls are held in strict confidence and deleted once answered. Our Peer Support and Caregiver Support meetings are now suspended until ban on meetings has been lifted. If you attend these groups, or are interested in attending the groups in future, we encourage you to give us a call and we will continue to provide support.

We are hopeful that we will be able to present our usual educational events, and we're looking at using this web page and other virtual information transmission to convey important information as we go forward.

We know that this is a time of high stress, but we believe that together we will find our way to a resolution. We are looking forward to exciting and helpful services from Headway in the near future.

Thank you for your ongoing support and consideration.




Ronald Fernández RRDS, CRC, LMHC


Headway of WNY, Inc.


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