Headway of WNY, Inc.

A support and advocacy agency
for individuals with brain injuries,
disabilities and seniors.

Contact Us

Headway Contact Information

If you have questions regarding either the TBI or NHTD Waivers, please call the Waiver Services Main Phone number listed below:

716.408.3120 (Waiver Services)

If you have questions regarding Support Groups, Advocacy, Development, Membership, Donations or other Headway Administrative (non-Waiver related) Information, please call the Headway Main Phone number listed below:

716.408.3100 (Headway Support, Advocacy, and Development & Membership)

Headway Main Fax Number: 716.882.1289

Headway Waiver Staff

NHTD Waiver
TBI Waiver

Ronald Fernandez, Director RRDS
TBI and NHTD Waivers

Carolyn Isbrandt, Lead RRDS
TBI Waiver

Kristen Pokigo, Lead RRDS
NHTD Waiver

Julia Stry, RRDS
TBI Waiver and Referrals

Shawniece James, RRDS
NHTD Waiver and Referrals 

Susan Sturniolo, RN, RRDS
Nurse Evaluator TBI & NHTD Waivers

Danielle Cavaretta, Assistant RRDS
TBI and NHTD Waivers

Abigail Merhige, Assistant
TBI and NHTD Waivers

Headway Administrative (non-Waiver)Staff


Ronald Fernandez

Christine Melchiorre
Funding Resource & Outreach Specialist, cmelchiorre@headwayofwny.org


Ginny Haynes
Advocacy and Support Specialist, ghaynes@headwayofwny.org


Maggie Apotosky
Administrative Assistant


Copyright © 2018 Headway of WNY, Inc.