Headway of WNY, Inc.

A support and advocacy agency
for individuals with brain injuries,
disabilities and seniors.

Contact Us

Headway Contact Information

If you have questions regarding either the TBI or NHTD Waivers, please call the Waiver Services Main Phone number listed below:

716.408.3120 (Waiver Services)

If you have questions regarding Support Groups, Advocacy, Development, Membership, Donations or other Headway Administrative (non-Waiver related) Information, please call the Headway Main Phone number listed below:

716.408.3100 (Headway Support, Advocacy, and Development & Membership)


Headway Main Fax Number: 716.882.1289


Headway Waiver Staff

NHTD Waiver

NHTDWaiver@headwayofwny.org

TBI Waiver

TBIWaiver@headwayofwny.org

Ronald Fernandez, Director RRDS

TBI and NHTD Waivers

Carolyn Isbrandt, Lead RRDS

TBI Waiver

Kristen Pokigo, Lead RRDS

NHTD Waiver

Julia Stry, RRDS

TBI Waiver 

Shawniece Baillie, RRDS

NHTD Waiver 

Abigail Merhige, RRDS

NHTD & TBI Waivers

Dianna Walkowski, Asst. RRDS

NHTD & TBI Waivers


Susan Sturniolo, RN
Nurse Evaluator TBI & NHTD Waivers

Michelle Kowalski, RN
Nurse Evaluator TBI & NHTD Waivers

Headway Administrative (non-Waiver)Staff


support@headwayofwny.org


Ronald Fernandez
Director

Christine Melchiorre

Funding Resource & Outreach Specialist, 

cmelchiorre@people-inc.org

716.408.3117

Ginny Haynes

Advocacy and Support Specialist, 

ghaynes@people-inc.org

716.408.3110

Maggie Apotosky
Administrative Assistant

716.408.3109

Copyright © 2019 Headway of WNY, Inc.